Website Privacy Policy
Last updated: 1 September 2026
Syntys, a carrier-neutral data center operator, is committed to protecting the personal information and data of all our customers, partners and website visitors. Our Privacy Policy is designed to inform you about the information we collect, how we use it, and to whom we may disclose it to in accordance with applicable legal and regulatory frameworks. This policy applies to the Syntys group of entities and covers this website. It does not apply to the personal information that you may give to other service providers or third parties that are not affiliated with Syntys. By using our website, you acknowledge that you have read this Privacy Policy.
Information We Collect and How We Use It
Syntys collects and processes information about you when you contact us through our website or browse it. Without this information, we may not be able to respond to your enquiry, operate our website securely, or meet our legal obligations. Our website does not allow you to create an account, and we do not sell products or services or process payments through it.
Information you give us
If you complete a contact form on our website, we collect the information you enter, which may include your name, job title, company, email address, telephone number and the content of your message. We use this information solely to respond to your enquiry and to keep a record of the correspondence.
Website navigation information
When you visit our website we collect technical information including your IP address, browser type and version, operating system, the pages you view, the date and duration of your visit, and the site you came from. This information is collected using cookies and similar technologies to operate our website, measure audience and improve its content.
Legal Basis for Processing
We process the personal information described above on the basis of the legitimate interests of Syntys, namely responding to the enquiries we receive, operating and securing our website, and understanding how our website is used. You may object to this processing at any time, as set out under Your Rights below.
We do not use artificial intelligence to process the personal information collected through our website.
Sharing and Disclosing Information
Syntys may share your personal information as needed in order to respond to your enquiry and to operate our website. Syntys may also make disclosures pursuant to any legal obligations it may have under the relevant laws and regulations. If we need to use your personal information for any other purposes, we will ask you for your consent before doing so.
Syntys third party vendors and partners
Syntys uses vendors and partners for a variety of business purposes. We share your information with those vendors and partners when it is necessary for them to perform work on our behalf for example to help us host and operate our website, manage the enquiries we receive, and provide IT, security and audit services. When Syntys shares personal information with these vendors and partners, we require them to protect it and only to use it for the purposes for which it was provided. We do not permit vendors and partners for example to use this information for their own marketing purposes.
Cross-Border Data Transfers
Where our processing involves cloud-based services or international data transfers, Syntys ensures compliance with applicable legal and regulatory framework rules on cross-border transfers, which require either a lawful basis for processing or, where applicable, explicit consent from you. Where the recipient country does not provide an adequate level of protection, Syntys will implement appropriate safeguards or seek approval from the competent authority, as required under applicable legal and regulatory framework.
Legal process & protection
Syntys may be required to disclose personal information, and other information about you to satisfy requests from governmental agencies.
How Can You Limit the Sharing and Use of Your Personal Information
Disabling cookies
You can limit the collection of certain information by deleting or disabling cookies on your computer or device. For example, most Internet browsers have a feature that enables you to erase stored cookies, block all cookies, or receive a warning before a cookie is stored. Keep in mind that disabling cookies may also prevent you from using specific features on our website.
Links to other websites
Our website contains links to third-party websites, including our social media pages. We are not responsible for the content of those websites or for the way they handle your personal information. Their processing is governed by their own privacy policies and not by this Privacy Policy.
Keeping Children Safe
Our website is directed at business users and is not intended for children. Syntys does not intentionally collect, use or disclose information about children. If you believe a child has provided us with personal information, please contact us at the address below and we will delete it.
Information Security and Unauthorized Access
Syntys has technical, administrative and physical safeguards in place to help protect against unauthorized access to, use or disclosure of the information we collect. We use encryption to keep your data private while in transit. Our employees are trained on the importance of protecting personal information privacy and on the proper access to, use and disclosure of such information. We also maintain security and incident response plans to handle incidents involving unauthorized access to the information we collect or store. We will contact you and the relevant authorities in cases where a breach occurs that may cause serious damage to your personal data or privacy.
Your Rights
We strive to keep our records as accurate as possible. If you believe any of your personal information is inaccurate, we will work with you to ensure that corrections are made. You may correct or update your information by contacting us at the address below.
Subject to applicable law, you also have the right to request access to the personal information we hold about you, to request its erasure, to request that we restrict how we process it, and to receive it in a portable format. Where we process your personal information on the basis of our legitimate interests, you have the right to object to that processing at any time. You also have the right to lodge a complaint with the competent supervisory authority.
Changes to this Policy
Syntys reserves the right to make changes to this Privacy Policy and will publish the updated version on this page with a revised date. We encourage you to check our website from time to time to keep up to date with the latest version.
Contacting Us
If you have any questions about this Privacy Policy, or if you wish to exercise any of the rights set out above, please contact us at privacy@syntys.com.
